Technical Program Manager

Job summary

Lead planning and delivery of complex technology programs, coordinating engineering, product, QA, DevOps, and business teams while managing roadmaps, dependencies, risks, and stakeholder communications. Provide technical oversight across the SDLC and drive improvements in software quality, release practices, CI/CD, cloud initiatives, and program reporting.

Job details

Position Overview We are seeking an experienced Technical Program Manager (TPM) to lead the delivery of complex technology initiatives across software engineering, quality assurance, cloud platforms, and DevOps operations. The ideal candidate will have a strong technical background with hands-on experience in software development and/or software testing, coupled with proven expertise managing large-scale programs and cross-functional engineering teams. This role requires a highly collaborative leader who can partner with Product, Engineering, QA, Architecture, Cloud, and Business stakeholders to successfully deliver scalable, high-quality solutions. Experience within the Retail, Apparel, Fashion, eCommerce, or Omnichannel Retail industry is highly desirable. Key Responsibilities Lead end-to-end planning, execution, and delivery of strategic technology programs and software initiatives. Partner with engineering, product, QA, DevOps, and business teams to define roadmaps, priorities, milestones, and release plans. Drive Agile/Scrum delivery processes, sprint planning, backlog management, and program governance. Manage cross-functional dependencies, risks, issues, and stakeholder communications. Provide technical leadership and oversight throughout the Software Development Life Cycle (SDLC). Collaborate closely with development and QA teams to ensure high-quality product delivery. Drive continuous improvement in software delivery practices, release management, and operational excellence. Partner with DevOps teams to improve CI/CD pipelines, deployment automation, monitoring, and scalability. Lead cloud-based initiatives leveraging AWS services and cloud-native architectures. Establish and report key program metrics, delivery health indicators, and executive dashboards. Facilitate technical design discussions and align solutions with business objectives and enterprise architecture standards. Support vendor management and coordination with external partners where applicable. Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or related field. 8+ years of experience in software delivery, engineering, quality assurance, or technical project/program management. 3+ years of experience in a Technical Program Manager, Engineering Manager, or similar leadership role. Hands-on experience in software development, software testing, QA, SDET, or application engineering. Strong understanding of SDLC methodologies, Agile frameworks, and release management practices. Experience managing large-scale software development programs involving multiple stakeholders and teams. Strong technical acumen with the ability to communicate effectively with engineers, architects, and business leaders. Proven track record of delivering enterprise applications on time and within budget. Required Technical Skills Software Development & Testing Application development and software engineering fundamentals Software testing methodologies and quality assurance practices Test automation frameworks and tools API, integration, and performance testing concepts Microservices and distributed system architectures REST APIs and modern application design patterns DevOps & Automation CI/CD pipeline implementation and management Git, GitHub, GitLab, or Bitbucket Jenkins, GitHub Actions, Azure DevOps, or similar platforms Docker and containerization technologies Kubernetes and orchestration platforms Infrastructure as Code (Terraform, CloudFormation)

What you’ll do

Lead planning and delivery of complex technology programs, coordinating engineering, product, QA, DevOps, and business teams while managing roadmaps, dependencies, risks, and stakeholder communications. Provide technical oversight across the SDLC and drive improvements in software quality, release practices, CI/CD, cloud initiatives, and program reporting.

Requirements

Requires a bachelor's degree in a relevant field, at least 8 years of experience in software delivery or technical program-related work, and at least 3 years in a leadership role such as Technical Program Manager or Engineering Manager. Candidates should have hands-on software development or testing experience, strong knowledge of SDLC and Agile practices, and experience delivering large-scale enterprise software programs.

Listed skills

• Kubernetes · Preferred
• REST APIs · Preferred
• CI/CD · Preferred
• Quality assurance · Preferred
• Docker · Preferred
• Amazon Web Services · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical Program Management
• Software Development
• Software Testing
• Quality Assurance
• Agile/Scrum
• SDLC
• Program Governance
• Release Management
• CI/CD
• AWS
• Cloud-Native Architecture
• Microservices
• REST APIs
• Docker
• Kubernetes
• Infrastructure as Code

Job areas

• Technology
• Management & Leadership
• Software
• Engineering
• Retail

More jobs from HCLTech