Enabling organizations to orchestrate agentic customer experiences that drive loyalty, growth and efficiency.
Menlo Park, CA
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems and data across the enterprise to driver customer loyalty, business growth and operational efficiency. We’re building AI where it matters, empowering employees to shape the future of customer experience through meaningful, real-world innovation. To learn more, visit www.genesys.com.
Remote · Ontario, Canada
The role involves driving end-to-end coordination of platform portfolio initiatives to ensure alignment across schedules, milestones, and cross-team dependencies. You will also deliver clear executive communications and implement processes to streamline reporting and improve operational efficiency.