Orchestrating AI-powered experiences in more than 100 countries while building what’s next in AI.
Menlo Park, CA
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems and data across the enterprise to driver customer loyalty, business growth and operational efficiency. We’re building AI where it matters, empowering employees to shape the future of customer experience through meaningful, real-world innovation. To learn more, visit www.genesys.com.
Remote · Ontario, Canada
You will own the end-to-end delivery of complex technical programs, ensuring alignment with business goals and cross-functional collaboration. Additionally, you will drive strategy, optimize resource allocation, and use data-driven insights to improve platform performance and execution quality.