Project Manager - Salesforce

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters. As a Project Manager at fusionSpan, you will lead cross-functional teams of Consultants, Software Engineers, and Designers on medium and large-scale IT projects from initiation to launch. As this role involves managing multiple project teams and clients, we are looking for someone who is comfortable holding their team and clients accountable. Responsibilities Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients. Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client. Plan complex projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement. Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success. Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements. Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly. Take full ownership of project decisions, ensuring alignment with client goals and fusionSpan's standards of excellence. Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively. Maintain high levels of client satisfaction by delivering seamless project experiences. Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base. Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments. Required Qualifications Strong technical background and understanding of agile methodologies, scrum, waterfall, and software development processes. Minimum 2 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment. Experience managing project risks and controlling scope, budget, and schedule. Strong leadership, negotiation, communication (written, verbal, presentation), interpersonal, and creative problem-solving skills. Detail-oriented and highly organized Preferred Qualifications Salesforce or any enterprise CRM knowledge Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations. Compensation Actual compensation will be determined based on factors such as experience, skills, qualifications, and may vary accordingly. What We Offer Comprehensive Health insurance Supplementary Health Drug Coverage Paramedical Coverage Expanded Dental & Vision Life Insurance Long Term Disability Accidental Death & Dismemberment insurance Retirement savings match 15 days of paid vacation – increases with tenure 10 paid federal holidays

As a Project Manager, you will lead cross-functional teams on medium and large-scale IT projects, ensuring innovative solutions are delivered to clients. You will manage project scope, budget, and schedule while maintaining high levels of client satisfaction.

The role requires a strong technical background and at least 2 years of project management experience in a consulting environment. Candidates should possess leadership, communication, and problem-solving skills, along with experience in managing project risks and controlling scope.

• Comprehensive Health Insurance • Supplementary Health Drug Coverage • Paramedical Coverage • Expanded Dental & Vision • Life Insurance • Long Term Disability • Accidental Death & Dismemberment Insurance • Retirement Savings Match • 15 Days of Paid Vacation • 10 Paid Federal Holidays

• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Project Management
• Salesforce
• Agile Methodologies
• Scrum
• Software Development
• Leadership
• Communication
• Problem-Solving
• Negotiation
• Interpersonal Skills
• Detail-Oriented
• Organizational Skills
• Risk Management
• Budget Control
• Stakeholder Management
• Technical Background

• Technology
• Management & Leadership
• Consulting
• Sales
• Education

Minimum experience

2+ years

Apply by

Jan 2, 2027

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Toronto, Ontario, Canada

Seniority

Director