Project Manager

Company DescriptionWith over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve. Job DescriptionAs a Sales Team Member, you will manage customer inquiries, prepare accurate and timely quotes, coordinate purchase orders, and ensure seamless communication between customers and internal teams. This role is responsible for delivering solutions that meet customer needs while maximizing business margin and ensuring strict adherence to company processes.Additional duties will include:Interpret complex information including engineering packages to determine customer requirements and offer solutions that create high levels of customer satisfactionCreate accurate and professional quotations packages from customer specifications/drawings using applicable softwareNegotiate pricing and delivery terms with both vendors and customers; expedite orders when requiredPrepare accurate quotes based on tender documents and project specifications.Communicate clearly with customers regarding quote timelines, missing information, and clarifications.Follow up with customers to ensure orders are filled properly and promptlyInvestigate customer and vendor problems; resolve any pricing shortfalls and material returns in a timely mannerManage drawing requests, updates, and revisions in coordination with PM and drafting team.Track changes via Change OrdersProvide complete handover packages to Production, including drawings, quotes, vendor details, Project Overview Form, and transmittal letters as required.Support the Profit Centre team as an expert in the specifics around projects and product informationCommunicate to the Profit Centre Manager and Credit Department any changes in a customer’s business that might cause a credit riskPerform other tasks as requested by the Profit Centre ManagerQualificationsGrade 12 diploma or equivalentA minimum of 1 year of related experience – preferably in the construction industryProficient in the use of Microsoft Office softwarePossess a strong work ethic and a high standard of integrityAbility to develop comprehensive product and product application knowledgeExcellent customer service and sales experienceStrong planning and organizational skills; ability to work under tight timelines and multiple deadlinesStrong written and verbal communication skills to build and maintain effective working relationships with customers, vendors, and teammatesEnergetic, self-motivated, and able to work independentlyAbility to learn and operate the applicable software Intermediate math skillsPreferred Skills:Previous experience with or knowledge of plumbing and building products sold at the Profit CentreKnowledge of the construction industryPrevious sales experience Engineering skills are an assetAdditional InformationSalary Range - $60,000 - $68,000 + Eligible for Profit SharingWhy Join Our Team?EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!In addition, we will offer you:Great mentors and on-the-job trainingGrowth potential with competitive salary, benefits, and profit sharingA career with a solid, stable company with strong core valuesParticipation in our pension plan with employer contributionsWork-life balance and flex timeEMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates.

Manage customer inquiries and prepare accurate quotation packages based on engineering specifications and tender documents. Coordinate purchase orders and ensure seamless communication between vendors, customers, and internal production teams.

Requires a Grade 12 diploma and at least one year of related experience, preferably within the construction industry. Candidates must be proficient in Microsoft Office and possess strong organizational and communication skills.

• Profit Sharing • On-the-job Training • Pension Plan With Employer Contributions • Work-life Balance • Flex Time • Competitive Salary • Benefits

• Customer servicePreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Quoting
• Negotiation
• Project Coordination
• Microsoft Office
• Planning
• Organization
• Written Communication
• Verbal Communication
• Math Skills
• Technical Drawing Interpretation
• Vendor Management
• Order Expediting
• Change Order Tracking
• Product Knowledge

• Sales
• Construction
• Customer Service & Support
• Management & Leadership
• Trades

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week