Lead, Project Manager

Job summary

The Lead Project Manager will oversee a team of advertising PMs across North America and LATAM, managing team performance, delivery quality, and client relationships. They are responsible for driving operational improvements, maintaining team documentation, and managing capacity across various campaigns and workstreams.

Job details

Our consulting agency client is looking for a PM, Lead to join their team. This will be 12+ months in duration, with a high likelihood of extension. This will be onsite 3x per week downtown Toronto. - You will be leading a team of 6+ advertising PMs across North America and LATAM, owning team performance, delivery quality and client relationships. - You will own and maintain team documentation, policies, processes, best practices, guides, and training materials. - You will manage team capacity, ensuring packages and projects are allocated and tracked across the NA and LATAM markets. - You will drive operational improvements that increase efficiency and scalability across North America, Canada, and LATAM. - You will serve as a confident, trusted senior point of contact that clients rely on for both ongoing program health and high-stakes escalations. - You will maintain visibility across all active campaigns and workstreams in your portfolio. What is needed: - 4-8 years of experience in project management, campaign operations, marketing, or agency environments - Demonstrated leadership of a small to medium team, with a track record of developing people and raising the bar - Experience in managing client relationships, escalations, and stakeholder conversations - Strong operational instincts; able to see across a complex portfolio and act on what matters - Hands-on experience with offline events, live activations, and experiential production; you know what on-site execution feels like and how to manage the moving pieces. In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Email Your Resume In Word To Gillian.Singerman@jobalert.creativecircle.com Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply. Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : GS8-1997728L877 -- in the email subject line for your application to be considered. Gillian Singerman - Senior Solutions Delivery Recruiter This is a new role. This job was first posted by Creative Circle on 09/21/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth Creative Circle ULC is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, sex, sexual orientation, gender identity, gender expression, record of offences and/or any other ground protected by applicable law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. If you require accommodation in the application process on the basis of a disability or any other ground protected by applicable law, please contact a member of our Human Resources team at HumanResources@creativecircle.com or your Everforth Creative Circle Recruiter to make arrangements. Copyright © 2026 Everforth, Inc. All rights reserved.

What you’ll do

The Lead Project Manager will oversee a team of advertising PMs across North America and LATAM, managing team performance, delivery quality, and client relationships. They are responsible for driving operational improvements, maintaining team documentation, and managing capacity across various campaigns and workstreams.

Requirements

Candidates must have 4-8 years of experience in project management, marketing, or agency environments with a proven track record of leadership. Strong operational instincts and hands-on experience with experiential production and live activations are required.

Listed skills

• Training · Preferred
• Team Leadership · Preferred
• Project management · Preferred
• Client Relationship Management · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project Management
• Team Leadership
• Client Relationship Management
• Operational Improvement
• Campaign Operations
• Marketing
• Experiential Production
• Stakeholder Management
• Capacity Planning
• Process Development
• Training
• Escalation Management
• Portfolio Management
• Live Activations
• Offline Events

Job areas

• Management & Leadership
• Marketing
• Consulting
• Creative & Media