Digital Project Coordinator

Job summary

The role involves coordinating digital projects for dealership clients, managing the workflow between clients and designers to deliver professional websites. Additionally, the coordinator tracks product bugs and collaborates with the product manager to improve the overall user experience.

Job details

Support Engineer Location: Remote — United States or Canada Employment Type: Full-time/Remote Team: Target Web, Ideal Computer Systems Mission: You'll deliver an outstanding experience for our dealership clients — from the initial call through design, software configuration, content coordination, domain setup, and training. You'll work directly with dealership clients and partners to understand their needs and offer solutions, while overseeing a team of website designers to bring each project to completion. You'll also partner with our Product Manager and development team to report bugs, track resolutions, and help shape improvements to the product and user experience. As a Digital Project Coordinator, you'll play a key role in the successful execution of our digital projects. This role calls for a sharp eye for detail, strong communication and organizational skills, and the ability to collaborate confidently across teams. Responsibilities: Build excellent relationships with dealership clients. Coordinate client meetings, understand requirements, and set realistic deliverables and timelines. Coordinate requirements with designers and monitor projects through to completion. Schedule feedback meetings and negotiate revisions between clients and designers. Identify and drive feasible solutions for on-time delivery. Deliver professional websites on time. Coordinate and maintain the content catalog. Review final designs to ensure successful completion of the design phase. Train clients on the product and manage handoff of the finished website. Track the progress of all active website projects. Maintain comprehensive project documentation, including project plans, schedules, and status reports. Generate regular reports for project stakeholders, highlighting key milestones and achievements. Document recurring bugs and report them to developers and the product manager. Monitor product deficiencies based on customer feedback and experience. Help improve product quality, reducing support tickets and reported software defects. Provide input to the Initiative Manager to help build and execute a long-term product roadmap. Evaluate the relative importance of issues and opportunities. Proactively engage stakeholders on solutions when needed. Serve as a liaison between R&D and Sales. Contribute key content for training and sales materials. Develop product positioning and messaging. Minimal travel required — approximately one to two times per year. Qualifications: Bachelor’s degree in a related field or equivalent work experience Proven experience in coordinating digital projects Strong organizational and multitasking skills Excellent verbal and written communication abilities Proficiency in project management tools and software Familiarity with web design and development processes is a plus Familiarity with Outdoor Power Equipment Products/Industry is a plus Knowledge of SEO/AEO and PPC is a plus Salary Range (Ontario & BC Only):The estimated base salary range for this role is CAD$75,000 - CAD$85,000 yearly. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations. Human-Centered, AI-Supported: We may use AI tools to support and streamline parts of our recruitment process, such as scheduling, and note-taking. AI helps us work more efficiently and consistently, but it never replaces human judgment. All hiring decisions are made by people not machines. Interviews are conducted by real team members who want to get to know you and your experience. AI is used to reduce bias, improve fairness and streamline processes, while keeping human connection and individual stories at the heart of our process. We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law. Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.

What you’ll do

The role involves coordinating digital projects for dealership clients, managing the workflow between clients and designers to deliver professional websites. Additionally, the coordinator tracks product bugs and collaborates with the product manager to improve the overall user experience.

Requirements

Candidates should possess a bachelor's degree or equivalent experience and proven expertise in coordinating digital projects. Proficiency in project management tools and familiarity with web design processes are highly valued.

Listed skills

• Time management · Preferred
• Project Coordination · Preferred
• written communication · Preferred
• Multitasking · Preferred
• Client Relationship Management · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project Coordination
• Client Relationship Management
• Web Design Coordination
• Project Documentation
• Stakeholder Management
• Product Training
• Bug Tracking
• Requirement Gathering
• Time Management
• Verbal Communication
• Written Communication
• SEO
• AEO
• PPC
• Multitasking

Job areas

• Technology
• Software
• Management & Leadership
• Marketing
• Customer Service & Support