Associate Program Manager
On-site
Job Details Responsibiliites: Maintenance of a territory caseworker assignment; Ongoing maintenance of the assigned projects; Monitoring: Protocol adherence; Documentation in case files (electronic and hard files); Database use and accuracy of information collected; Phone calls for accuracy of content and telephone etiquette; Participation in client consultations and working sessions in collaboration with the manager or in the manager’s absence; Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manag…