Project Coordinator

The Project Coordinator, HR Diagnostics is responsible for the launch and delivery of a full range of surveys that drive measurable value for McLean & Company client organizations. The Project Coordinator will manage the diagnostic survey process from the initial scoping call to results delivery and will have the opportunity to foster personal relationships with a wide variety of HR leaders. Key Responsibilities: As a Project Coordinator, you will: • Responsible for the successful launch and delivery of a full range of HR surveys, including McLean & Company’s Employee Engagement, New Hire, Exit, and Management & Governance. • Lead client scoping calls to gain an understanding of client goals and requirements and build a project plan. • Build and test surveys. • Launch surveys and respond to participant questions and/or issues. • Understand and work with proprietary survey software to determine how to deliver on the diagnostic needs of clients. • Maintain quality assurance/control processes. • Address client questions and manage client expectations while maintaining a high standard of customer service. • Identify opportunities for process improvement. Key Selection Criteria: Required: * 1-3 years of experience * Undergraduate degree * High proficiency with the Microsoft Suite, specifically Excel, Word, and PowerPoint Desirable: * Experience with employee surveys and/or research * Experience with survey software * Experience with quality assurance practices * Experience with Salesforce * Experience with agile project management practices * Experience or exposure to HR McLean & Company, a division of Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

The Project Coordinator manages the end-to-end delivery of HR diagnostic surveys, from initial client scoping to final results delivery. They are responsible for building, testing, and launching surveys while maintaining high standards of customer service and quality control.

Candidates must have an undergraduate degree and 1-3 years of experience, with high proficiency in the Microsoft Office Suite. Experience with survey software, Salesforce, and agile project management is highly desirable.

Identified from the job description. Confirm important requirements above.

• Project Coordination
• Survey Design
• Client Relationship Management
• Quality Assurance
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Salesforce
• Agile Project Management
• HR Diagnostics
• Data Analysis
• Process Improvement

Minimum education

Bachelor’s degree

Minimum experience

2+ years