Director, Client Services

June 27 2022
Categories Call Center manager, Customer service, Call Centre, Customer Service, Call Centres, Govt., NPO, Social & Community Work, Information Technology, Management, Consulting, Marketing, Communications, Advertising, Marketing, Communications, Public Relations, Project Management, Business Analysis, Public Sector, Supervisor, Team leader, Telecommunications
Moose Jaw, SK

The Water Security Agency (WSA) is looking for an enthusiastic individual to join our Communications and Client Services team in our Moose Jaw, Saskatchewan location.  Reporting to the Executive Director, Communications & Client Service, this position is responsible for the overall management and direction of WSA Client Services to enhance service excellence across WSA branches and to our clients.

As the Director, Client Services you will lead and direct the Client Services Branch ensuring program delivery, procedures, and service standards continually improve client experience and is aligned with program goals and external agreements and collaboratively set client service standards for WSA.

The employee will also develop and maintain effective relationships internally and externally as well as analyze, track and understand the needs of WSA clients and lead the development of strategic policy, programs and services to address the needs.

As the successful candidate will have a Degree in Business Administration, Commerce, or related discipline and 8 or more years of experience in a senior leadership role.

We offer rewarding career opportunities, competitive salaries and a comprehensive benefits package. To learn more about the work we do and for a full scope of duties for this position, visit

To apply, please submit a cover letter, quoting the competition number WSA-30-2022/23 and detailed a resume, by 5:00 pm July 3, 2022 and send to **@*****.**

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