Program Manager

October 25 2021
Industries Consumer goods (Others)
Categories Information Technology, Engineering, IT, Project management
Montreal, QC

dormakaba: ranked in the top 100 global tech leaders by Thomson Reuters!


The dormakaba Group is one of the top three companies in the global market for access and security solutions. The company is a single source provider of products, solutions and services related to doors and secure access to buildings and rooms. No matter where you are, if you need reliable and innovative access and security solutions, we will provide you high quality service – in hotels, shops, sports facilities, airports, hospitals, at home or in the office. Around the globe.

With over 16,000 employees worldwide (over 500 in Montreal), dormakaba is present in over 130 countries and has more than 150 years of experience. The dormakaba Group is headquartered in Rümlang, Switzerland, and generates annual revenues of over 3 billion dollars CAD.

dormakaba offers you a career not a job. Join us now and make a real difference in creating the next generation of products and services. Visit our website

Job Summary

A program manager is responsible for overseeing all day-to-day activities of a strategic program, keeping a detailed and technical view of the program operations from start to finish, monitoring and reporting on the programs progress throughout the launch. Program Manager will help identify process deficiencies and communicate best practices within the PMO. This role will also be actively involved in the PMI network as well as continued development through the PMI or PMI accepted learnings.

Organizational Relationship

This position supports the development and execution of the business project portfolio plans to expand and drive overall growth. This role will lead in the definition, organization, reporting and execution of strategic portfolio programs in areas of product/system development and business process evolution across various functional teams spanning Product Management, Marketing, Digital, Engineering, Sales, Operations, Quality, Finance, IT, Legal and Supply Chain.

Specific Responsibilities

  1. Developing clear, cross-functional, and attainable program plan with well-defined tasks and ownership ensuring that the program remains on the specific timeline
  2. Oversight of the purpose and status of the program and various projects and can use this oversight to support project-level activity to ensure the program goals are met.
  3. Track and adjust various budgets and spending, look for gaps in work efficiency, communicate with various functional teams and suggest potential changes in the plan
  4. Emphasizes the coordinating and prioritizing of resources across projects, managing links between the projects and the overall costs and risks of the program
  5. Review overall design concepts as well as detailed designs to assure compliance with product requirements (CTQ's), design specifications and compliance standards
  6. Define, report, and proactively mitigate risks to program
  7. Discuss and clarify objectives, priorities and goals as well as articulating any changes in these with all functional team member
  8. Work with 3rd party suppliers and system integration partners for development/deliveries.

The work location is to be primarily from our Montreal location, although there will be some flexibility allowing for occasional work from home if desirable


  • Experience in access control systems or similar solutions that integrate software and hardware products.
  • Experience with Agile Methodology for software development programs is required
  • Experience with management of third-party integrations using APIs is a plus
  • Skills and experience with personal computers and applications including E-mail, personal scheduling, word processing, electronic spreadsheets, and power point
  • Excellent skills with Microsoft Project required
  • Strong interpersonal skills and the ability to lead others in team settings and on an individual basis
  • Ability to take the initiative to research, make decisions, follow through on and accomplish multiple tasks with a sense of vision, detail, commitment, priority, and urgency required
  • Ability to manage and report risk is required
  • Ability to solve complex problems is required
  • Ability to manage and lead those not directly reporting to you
  • Autonomous, able to work remotely from his supervisor
  • Willing to get involved in specific tasks and objectives, remove roadblocks and be seen as a contributing member of the team
  • Strong written & verbal skills in English is a must, strong verbal skills in French is desirable.
  • Ability to travel to the US is essential – expected to be infrequent, typically for 3-4 day trips approximately 5-10 times a year


  • A Bachelor's Degree in Computer Science, Electrical Engineering, Mechanical Engineering, Business, or other related field required (MBA or Master's Degree in Management, Finance or Engineering a plus)
  • Three+ years minimum project management work experience, in similar role, or as a Product Owner or Developer Lead
  • Training and Experience with Agile delivery method; Scrum or Scaled Agile Framework (SAFe) required.
  • Experience in some of the following fields: SaaS cloud development, IoT devices, firmware development, data analytics, mobile technologies.
  • Ability to read electrical schematics and mechanical drawings.
  • Curious and passionate about technologies
  • Excellent communication skills
  • Experience in commercial security product preferred
  • Highly detail oriented and the ability to multi-task in a fast-paced environment.
  • Proficient in use of Confluence, JIRA, or similar toolset
  • Proficient in use of MS Products including PowerPoint, Excel and Outlook
  • A solid business financial acumen is required

Key Dimensions

Language Skills

  • Ability to interpret common scientific and technical journals, financial reports, and legal documents
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
  • Ability to effectively present information to top management, public groups and/or boards of directors
  • Ability to synthesize complex topics into easy-to-follow texts and presentations, identifying the risks and key decisions required.
  • Demonstrate the above skills in English (essential) and French (preferred)

Soft Skills

  • Problem solver; self-reliant to get the job done and ask the right questions
  • Ability to gain consensus among the team
  • Positive "can do" attitude to drive teams to results/timing plans
  • Ability to work under pressure and maintain composure at all times with team
  • Knows when to press team members for results and hold team members accountable, but also when to ask for help
  • Work along side the team members to help them complete task and work cross-functionally. This role is not simply to "keep score"

We offer

  • A fast-growing international company
  • A stimulating, fast and friendly work environment
  • An opportunity to highly contribute to the success of the company
  • Competitive global compensation
  • Free parking and on-site cafeteria
  • A 3-minute walk from Namur metro station.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.
dormakaba is committed to equal employment opportunities and encourages diversity and inclusion. We welcome applications from qualified individuals from all backgrounds.
Please note that the sole purpose of the use of the masculine is to simplify the text.

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