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Functional Analyst, Proxy PO, Electronic Payment Solutions

January 27 2021
Industries Bank, Insurance, Financial services
Categories Project Management, Business Analysis, Information Technology, IT, Analyst, Consultation, Business analyst, ERP, Packaged Software, SaaS, Project management
Montreal, QC

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level

NV-09

The Electronic Payment Solutions Department is responsible for developing and maintaining several payment solutions used by Desjardins Group's business and personal members. The department works in DevOps mode to develop and support electronic payment applications. It plays a central role in the Payments Canada modernization program, which aims to implement a modern payment system that will offer new opportunities to simplify and improve daily payment transactions. The modernization project involves real-time payments (e.g., Interac e-transfers), high-value payments (e.g., SWIFT transfers) and batch payments (e.g., direct deposits/withdrawals).

As a functional analyst, proxy PO, you support a development squad in creating APIs by ensuring that the solution delivered will meet the business needs of service consumers.

You serve as a facilitator between business managers, architects, service consumers and the development team to ensure that everyone has the same understanding of the needs and functionalities in order to meet them.

You ensure that your team and the solutions delivered are high-quality and meet all requirements and standards.

You work with your Release Train Engineer (RTE) and Scrum Master to continuously improve your development team's work methods. You also work with your business manager and squad to continuously improve the APIs you are responsible for.

You create and refine a product backlog for your squad, with the support of squad members, your Scrum Master and a team of architects.

General Information on the Position

Main responsibilities

  • Manage the product backlog (serve as a proxy PO) for a portfolio of core business APIs.
  • Analyze user needs and work with architects to determine a high-level solution to meet them.
  • Guide development teams in their analyses and resolve functional problems that arise during a project's execution to ensure that the proposed solutions are consistent and take into account user needs, the system's architecture and any constraints.
  • Present solutions and needs to the team to guide them in developing and implementing the detailed solution.
  • Work on final contracts with the squad to ensure consistency with consumer needs.
  • Advise consumers on existing APIs.
  • With the squad's help, keep minimum documentation up to date.
  • Adhere to acceptance conditions for functionalities delivered by the squad.

Other working conditions

  • Number of job available : 1

Qualifications

  • Bachelor's degree
  • At least 6 years of experience as a functional or business analyst
  • Experience working in Agile/Scrum mode and/or SAFe mode (an asset)

Please note that other combinaisons of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Independent speaker, upper intermediate knowledge of English

Desjardins Cross-sector skills

Action oriented, Collaborates, Customer Focus, Innovation

Key competencies for the job

Action oriented, Business insight, Collaborates, Complexity, Customer Focus, Innovation

Work Location

450, boul. de Maisonneuve Ouest, Montréal

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