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Contract - Bilingual, Project Manager, Implementation Services - HBM+

June 4 2021
Industries Healthcare, social assistance
Categories Project Management, Business Analysis, Bank, Insurance, Financial Services, Insurance, Bank, Insurance, Financial services, Project management, Business analysis
Montreal, QC

Green Shield Canada (GSC) is no longer just a traditional health and dental benefits provider. We're growing more different…and that's a good thing!

With a starting point as Canada's fourth largest health benefits provider, GSC manages and administers benefit plan programs for nearly four million plan participants nation-wide. As a not-for-profit social enterprise, we are driven by our Purpose: to make it easier for people to live their healthiest lives. And we're fully committed to the talented team of employees who delight our clients and set our organization apart as an industry leader.

We are also proud to have been selected by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures™. This award confirms GSC's longstanding reputation as a company that respects and engages its employees – one that provides an excellent working environment and offers challenges and career growth.

HBM+ is a business unit within GSC and is more than a pharmacy benefits manager, it is a health benefits manager. With offices in Quebec and Ontario, HBM+ provides customized white-label solutions that support drug, dental and extended health benefits for group benefits carriers, third-party payors, and government organizations across Canada.

HBM+ is built on a foundation of proven technology, seamless branding, innovative claim management and administration capabilities, collaborative provider management, and solid industry expertise. They recognize that each client is unique and requires a business solution tailored to their needs.



With all our cutting edge solutions, there's never a dull moment

Our approach to offering and managing health benefits is always forward-thinking, from the promotion of digital mental health therapies (such as Inkblot) to predictive modelling of claims data insights, and the use of AI in our industry-leading Claim Watch™ fraud detection and prevention strategy.

We invest in our employees
As we grow, so do our employees. We offer training and professional development to ensure employees excel and are well positioned for career advancement within GSC. We encourage our team to continue their education – and we help fund it.

You're part of something bigger
As a social enterprise, we re-invest our profits to support local communities and advocate to make it easier for Canadians to live their healthiest lives. Our employees – and customers – benefit from knowing they are contributing to enhancing the common good.

We don't stop there. Check out these other perks:

  • Generous time off (including vacation, holiday shut-down between Christmas and New Years, and having your birthday off)
  • Full and flexible benefits on day one (it is our business after all)
  • Convenient commute accessibility (…if we ever commute again!)


  • Participates in a leadership capacity with the account management team and internal business units in defining project scope and building and executing implementation plans for specific plan sponsors.
  • Leads implementation project teams.  Assumes accountability for coordinating the day-to-day and long-term operational aspects of implementation projects and their scope while ensuring customer expectations are met. 
  • Manages and communicates status information for implementation projects to the stakeholders including: regular communications updates; monitoring of project plans (e.g. tracking and reporting of project tasks, activities, documentation and time tracking); and organizing and facilitating internal and external stakeholder meetings.
  • Identifies, manages and mitigates implementation project risks.
  • Defines and collects metrics to determine implementation project progression and whether the deliverables produced are acceptable.
  • Ensures implementation project documents are complete, current and managed appropriately.
  • Builds and fosters cooperative and productive relationships with team members, internal/external stakeholders, and customer contacts while representing the interests of Green Shield.  Interacts with the Management Team to ensure results are achieved.
  • Assists in reviewing and developing innovative solutions to support the implementation process.


  • Post-secondary degree or diploma in Business, Marketing, or a related discipline.
  • Bilingualism (English & French)
  • Demonstrated track record of experience in facilitating or managing projects.
  • Ability to influence and lead others to achieve project deliverables.
  • Ability to organize and prioritize accountabilities in a deadline-driven environment.
  • Strong customer focus.
  • Clear and effective written and oral communication skills and the ability to communicate and present to all levels of internal and external customers.
  • Strong computer skills including Microsoft Office software applications.
  • Experience in group benefits and/or related industries.
  • Willingness to travel

At GSC, we embrace diversity and inclusion in our workforce and workplace. We are committed to building inclusive teams and an equitable environment for people to be themselves. We encourage applications from all candidates and will accommodate needs under the human rights code throughout all stages of the recruitment and selection process. Please let us know of any accommodations through Information received relating to accommodation will be addressed confidentially. network