Administrative Process Specialist – PIJ IPROJECT

March 11 2019
Industries Healthcare, social assistance
Categories Project Management, Business Analysis, Information Technology, IT, Programming - Development, Networking, Database Systems, Analyst, Project management, QA - Tester - Debug, System administrator
Montreal, QC


Person who analyzes the needs, conceives and applies professional techniques in the field of administrative methods and systems, in order to improve service delivery.


The incumbent will ensure the proper configuration and implementation of the PIJ software.  The incumbent will also oversee the proper functioning and upgrading of the PIJ platform (a computer software tracking data related to the clientele of the youth centers, e.g., the child and his parents). 

She/he will act as an expert in this field and provides support to the Youth Protection team in solving problems pertaining to the software.  She/he may be called upon to co-ordinate the work of a team of technicians that will ensure the proper usage of the PIJ software.

The incumbent will also:

  • Ensure the proper management of information about YP clients, the service they receive, the engaged process and the status of support provided by the Youth Protection department;
  • Support the Youth Protection management and community workers in the different communities by sharing, providing the information in PIJ when needed;
  • Support the managers and community workers of the Youth Healing services and of the Foster Home resources by sharing and providing the information in PIJ and SIRTF when needed
  • Ensure the validity of the information on financial contribution for client's placements; 



  • Bachelor of Science in Administration, Information Technology or other appropriate academic discipline;
  • A certificate in the field of information technology, a strong asset;


  • A minimum of four (4) years of experience in her/his field of specialization.
  • Knowledge PIJ software, a strong asset;

Knowledge and Abilities:

  • Knowledge of administrative theory, systems, techniques and practices;
  • Knowledge of the MSSS Network and administrative regulations, computer' software is an asset;
  • Knowledge of First Nation social service models, trends and issues in Eeyou Istchee;
  • Knowledge of Youth Protection, youth placement, group home and youth reception center;
  • Capable of learning software applications with a minimum of instruction;
  • Excellent customer service skills;
  • Strong problem solving capabilities;
  • Strong ability in leadership, organization, project management and communication.
  • Ability to work in collaboration with all colleagues and managers, more specifically with Youth Protection and Youth Healing Services staff and Foster Home Services;


  • Fluent in English;
  • Reading skills in French is mandatory;
  • Speaking and writing skills in French and Cree are assets.

Additional Information

  • Willing to travel regularly.

The selection process will include the administration of tests (English, French and computer).

Apply now! network