Manager, Office of AVP School of Continuing Studies

June 18 2022
Industries Education, Training
Categories Digital, Media, Graphic Arts, Education, Library, Education, Training, Management, Consulting, Marketing, Communications, Advertising, Marketing, Communications, Public Relations, Media, Printing, Publishing, Project Management, Business Analysis
Toronto, ON

The York University School of Continuing Studies is a diverse community of learning united by a shared sense of purpose: achieving personal and professional growth in a rapidly changing career and educational landscape.Our ability to offer accelerated, accessible, and innovative programs that prepare our students to adapt and lead in response to this change has made us the fastest-growing school in Canada.

The School is home to the international-award-winning York University English Language Institute, one of the largest language institutes in North America. Our students come from around the world to pursue English-language proficiency and achieve their academic goals.

Our professional programs also attract students from around the world. Codesigned and delivered by senior industry leaders, our professional programs feature experiential learning methods that help students develop career-specific technical skills and robust cross-functional expertise.

Reporting to the Assistant Vice-President, Continuing Studies (AVP) and working closely with the senior leadership team, the office manager is responsible for the over all information and records management and maintenance for the AVP Office and school, preparation of business development and thought leadership presentations, development and execution of project plans, supervision of administrative office staff and efficient professional, confidential executive support to the AVP and members of the senior team. Duties are broad, varied and of a confidential nature. Daily activities involve interaction with staff, executive offices, and high-level internal and external contacts and officials, with exposure to confidential information requiring considerable use of initiative, tact, diplomacy, discretion, and excellent judgment. The role assists the AVP with all aspects of, project management, event management, support and management related to: administrative and office management, facilitation of senior management meetings, communications, information and records management, and strategic program research and development. The Manager, Office of the AVP assesses the importance and urgency of issues or problems that arise, addresses issues, or alerts relevant leadership of potential problems or conflicts. This position is responsible for balancing the complex and competing priorities of the unit which involves strategically meeting the demands of a challenging, diverse, and high-volume environment.


University degree, preferably in a business, communications, humanities, or social sciences field.


Minimum of 5 years' related experience providing a full range of executive support to a senior leader or administrator in a complex institutional environment.Mandatory event planning and project management experience.Experience developing compelling written and visual communications for a wide variety of audiences. Experience in a managerial or supervisory capacity, preferably in a unionized environment.


Knowledge of continuing professional education marketplace and trends.
Knowledge of employment legislation.
Knowledge of higher education, economics, future of work (Industry 4.0), immigration, skills development will be required to write for internal and external audience and develop presentation/content outlines.

Strong systems thinking.
Effective communications, both oral and written.
Superior discretion, judgment, tact, diplomacy, creativity and initiative. Strong interpersonal skills.
Demonstrated ability to work effectively with confidential and sensitive information.
Excellent personal organization, planning and project management skills.
Experience and proficiency with computer applications (Word, Excel, PowerPoint, Visio, OneNote e-mail, etc.), including a project management software such as MS Planner or MS Project.

Additional Notes:

Works within a typical office environment (actual and/or virtual).

Please note: This position requires the candidate to produce a verification of degree(s), credential(s) or equivalencies from accredited institutions and/or international equivalents at the time of interview.

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York implemented a revised CPM Compensation Framework in 2019. The Framework is a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.

**The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.**

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