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Project Manager, Solutions Consulting

June 29 2022
Categories Consulting, Business analyst, Information Technology, IT, Project management, Project Management, Business Analysis
Ottawa, ON

Company Description

Assent is the supply chain sustainability management solution for the world’s most responsible, sustainability-focused complex manufacturers. The #1 business risk for complex manufacturers is hidden. Most supply chains were never built with sustainability in mind, and most manufacturers do not have deep visibility into their supply chain risks while outsourcing the majority of their production. Shaped by regulatory experts, customers and suppliers, Assent is the foundation manufacturers need for cross-enterprise sustainability. At Assent, your work will help bring transparency, sustainability, and fairness to the global community.

We’re one of the fastest-growing technology companies - from $5 million to $50 million ARR in under five years! As the global leader in supply chain data management, we provide transparency into the supply chains of some of the world's largest and most successful companies, including 75 percent of Fortune 500 companies. In our most recent funding round, we raised $350 Million USD in funding led by Vista Equity Partners. This funding will allow us to continue to scale with purpose, and add exceptional talent to our already remarkable team.

Job Description

The Project Manager, Solutions Consulting will have a wide range of duties, all of which are in the spirit of implementing solutions that enable the business within the Professional Services team. The Project Manager will play an integral role in anticipating, understanding, and responding to the cross-functional needs of internal teams and clients with the intention of smooth delivery of Assent’s services and continuous optimization of internal processes to improve these services. The ideal candidate is eager to learn with high motivation, is highly organized with impeccable attention to detail and excellent interpersonal skills.

  • Own client-facing projects as it relates to the smooth delivery of Assent’s services, including but not limited to: Assent’s custom solutions, API integrations, self-managed customers, and complex implementations with strategic customers
  • Define project scope, objectives, and timelines with relevant technical subject matter experts, utilizing project management tools and principles such as GANTT charts, risk profiling, needs analysis, etc.;

  • Establish and maintain relationships with client and internal project stakeholders, motivating them to move projects to completion in accordance to the project plan;

  • Organize meetings and facilitate client calls, taking meeting notes and prioritizing tasks within implementation or other client-facing projects;

  • Keeps all project stakeholders informed of status and project risks;

  • Create and maintain project documentation while looking to standardize project processes when able;

  • Serves as a subject matter expert in the solutions provided by Assent;

  • Through a consultative approach, uses best practices coupled with in depth knowledge of the Assent software to drive client’s to adopt recommended programs;

  • Serves as a friendly and professional frontline contact with Assent’s clients and prospects;

  • Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent Compliance.

Qualifications

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,

  • Excellent oral and written communication skills in English - you communicate clearly, concisely and with tact;

  • Minimum 4 years of experience in SaaS account management or professional service experience

  • Ability to work with international stakeholders with tact;

  • Minimum 4 years of years experience managing and consulting with Fortune 500 corporations;

  • Knowledge of project management concepts and techniques required;

  • Formal project management certifications (eg. PMP, Six Sigma) will be considered an asset;

  • Strategic and business-minded - you are a critical and creative thinker and suggest, implement, and support efficient and effective operations driving Assent towards continuous improvement;

  • Demonstrated ability to influence and negotiate with stakeholders strategically in order to successfully complete projects in line with business objectives;

  • Experience with conflict resolution and escalations in the interest of “getting on the same page”;

  • Highly organized with the ability to multi-task and to both finish short-term projects and to manage ongoing long-term strategies;

  • Vigilant attention to ongoing training, tools, selection and process improvements required to uphold and improve data collection productivity. You must always seek the right balance between automation and manual processes to optimize productivity;

  • You are proficient in the use of MS Office Suite and Google Applications and other Office Productivity tools;

Additional Information

At Assent, we are uniquely positioned to make meaningful, impactful changes in the world around us. If you believe in doing work that matters, we want you to join our team.

Life at Assent

  • Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

  • Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

  • Life at Assent: There is purpose beyond your work. We provide our team members with volunteer days, flexible work options and opportunities to get involved in corporate giving initiatives.

  • Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

  • Work The Way That Works for You: Your work and life should be balanced in a way that is purposeful for you. We offer flexible working environments for our team. Choose a space that meets your unique needs.

Work the way that works for you. Your work and life should be balanced in a way that is purposeful for you. At Assent, we offer flexible working environments for our team. Choose a space that meets your unique needs.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.

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