Business Analyst & Project Manager

Position Purpose

Fosters steadfast commitment to business improvement initiatives, innovation and customer service throughout the organization. Works closely with various levels of senior management in the Faculty and in the clinical environment. Supervises the evaluation of projects, procedures and operational requirements, and makes recommendations in keeping with the Faculty's strategic and operational goals.
The incumbent must thoroughly understand the business and clinical requirements, and must possess a high level of technical knowledge. Liaises between Information Management Services and the client to identify new technologies, systems and procedures that could be applied to the Faculty's advantage. Manages projects, leads the Faculty's development initiatives, and leads the team by supervising solution implementation.

Essential Qualifications

• University degree in computer science, business administration, information technology or related field
• At least five years of related experience in supporting business units and their information technology needs
• Experience in project management, including in managing interdisciplinary teams and multi-year projects that involve cross-functional systems, in creating estimates (timeframes, budgets, resources, etc.), as well as in creating process workflow/information flow maps, performing risk analyses and proposing risk mitigation strategies.
• Experience in applying project management methodologies, systems, techniques, industry standards and best practices
• Experience in providing customer service as a resource person, evaluating customer needs, communicating technical concepts in a non-technical manner, and translating client business requirements into technical specifications
• Experience in analyzing and evaluating business processes, identifying needs, making recommendations, preparing functional requirement documents and project-managing implementation initiatives
• Ability to interact with senior managers on strategic issues (vice-deans, CAO, department directors, associate dean, Manager of Business Services, Manager of Client Services, Senior Manager of IM Services, etc.)
• Ability to work with minimal supervision, under pressure and to meet very firm deadlines
  Ability to guide managers to accept business solutions that align with the strategic goals of the University, the Faculty and the client's needs.
• Advanced interpersonal skills to effectively communicate with the Faculty's business clients, external vendors and technical resources
• Excellent analytical, organizational and priority-management skills
• Bilingualism - French and English (spoken and written)

Position Reports to: Director, Information Technology

Competition Number: J1120-0124

Closing Date: January 17, 2021

Please apply on our website: http://www.uottawa.ca/human-resources/jobs