Services Project Manager

September 23 2024
Expected expiry date: October 22 2024
Industries IT: Software
Categories Human Resources,
North York, ON • Full time

Job Title: Services Project Manager

Company: Dayforce Canada Ltd.

Address: 4110 Yonge Street, North York, ON, M2P 2B7

Job duties:

In this role, your responsibilities will include (but are not limited to):

  • Manage multiple, concurrent Human Capital Management (HCM) technology projects ensuring quality, on-time and on-budget implementation
  • Plan, organize, manage and communicate the progress of the HCM technology projects, achieving project milestones and maintaining momentum of the project
  • Utilize a mix of global resources within a matrix environment to ensure maximum productivity
  • Utilize Dayforce's methodology to drive implementations to successful completion, ensuring a high level of customer satisfaction
  • Set and manage customer expectations in regard to: project scope, requirements and timeline, Dayforce's and customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness
  • Present and manage sign-off of key milestones and deliverables, such as project kick-off, Discovery workbook, Discovery Recap document, project plan, status report, steering committee report, change requests, Sandbox review, user acceptance testing, Support transition, project closure

Terms of employment: Permanent position

Language of work: English

Wage: $90,293 CAD per year

Hours of work: 37.5 per week

Benefits package offered: Comprehensive medical, dental, and vision plans; access to our Employee Assistance Program; unlimited Time Away From Work program 

Location(s) of work: Toronto, ON

Contact Information: TalentAcqSupport@dayforce.com

Skills Requirements:

  • You have a Bachelor’s degree
  • You have a PMP/PMI Certification
  • You have experience in the HCM industry
  • 5+ years in project management
  • You are proficient with the MS Office Suite and have exposure to relational databases and SQL
  • You have worked with one or more of the following applications: Dayforce, SalesForce.com, an ERP such as SAP, Oracle HR/Payroll, PeopleSoft, JD Edwards; and an HRIS such as Kronos, Workbrain, etc
  • You have expertise in:
    • Managing multiple matrixed projects, ideally software implementations in a SaaS / Cloud computing environment
    • Business process mapping
    • Change management
    • Consulting with c-level executives and upper management to communicate implementation project issues, solutions, and work arounds
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