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Project Manager, Healthcare (remote anywhere Canada)

October 1 2021
Industries IT: Services
Categories Project Management, Business Analysis, Health, Medical, Pharma, Biotech, Sciences, R&D, IT, Healthcare, Human service, Medical, R&D, Scientific, Project management, Administration, Management
Vancouver, BC

** This role can be done remotely from anywhere in Canada**

About Traction on Demand

When you join Traction on Demand, you join more than an organization, you join a community. We walk the walk as well as talk the talk when it comes to contributing to the community, helping the environment, and our commitment to diversity and equality through our JEDI initiatives

At our core, we're about improving the way companies do business by leveraging technology – salesforce.com, technology partners, and our own library of intellectual property. We are a people-first organization, creating long-term relationships with our clients and growing with them as strategic business partners. 

Traction for Good, our community engagement program, and our status as one of the first 100 B Corps in Canada are just a few of the reasons why we have been named to the Best Places to Work in Canada top 10 list every year since 2016. 

About the Opportunity

As our Project Manager, you are the conduit between our clients and the delivery team. Your top priority is to build strong and trusting relationships with our customers. Your day is filled with variety as you work with clients, and internal stakeholders to ensure your projects stay on time, on budget and in sync with client needs.

More specifically your responsibilities will include:

Planning and Project Management

  • Plan projects in order to accomplish their goals within constraints such as time, cost and agreed quality standards 
  • Schedule tasks, deadlines and milestones for stakeholders and resources
  • Identify schedule uncertainties and project risks
  • Coordinate clients, service providers and internal team members
  • Intimately understand the requirements of projects and ensure that work proceeds on-spec
  • Evaluate deliverables prepared by the team to make sure the work meets requirements and maintains a high level of quality
  • Efficiently and competently manage roadblocks when things go off-plan (due to scope-creep, changed requirements, missed deadlines, etc.) and bring them back on-plan or create a new plan
  • Monitor and report on the progress of projects

Client Management

  • Articulate design rationale and function strategy as it directly relates to accomplishing goals set out (where applicable)
  • Ensure client expectations are met and exceeded in terms of quality of product and service delivered
  • Provide soft-sales (up-selling opportunities) or articulate these opportunities to the appropriate channels
  • Present work to the client throughout production process
  • Support and help trouble-shoot delivered work during project and post-project

Traction on Demand's hiring philosophy is based on values, intelligence, and then skills. Here's what we mean by that: 

Values

'Do the right thing' and 'build community' are two of our core values and we bring that lens to everything that we do. We hope that you will too and that is why we are looking for people who want to join an active community of engaged individuals who see business as more than just a vehicle to make money. 

Intelligence

People often ask what it takes to succeed at Traction on Demand – you've got to be smart, without having an ego. Imagine working with a group of your smartest friends who all love to learn, who push each other to grow, who thrive in the unknown and innovate at a pace that you can only call furious. That's the working environment we strive to create at Traction. 

Skills

Tractionites come from a variety of backgrounds, and we are eager to find people from non-traditional backgrounds. Typically, we find people are successful in this role when they have:

  • Bachelor's degree in business or computer science, or equivalent experience 
  • 5+ years in a client-facing role managing IT-based projects
  • Ability to interact with a customer's executives and demonstrate strategic understanding of business needs
  • Hands-on experience with one or more CRM software products (Salesforce.com, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset
  • Any project management-related certification (CAPM, PMP, etc.) is an asset
  • Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation)

About the benefits

As recognition for all your hard work and determination, you can look forward to the following benefits:

  • Quarterly profit sharing 

  • Employee referral bonuses

  • Health, dental, and vision

  • Employee assistance program 

  • Fully paid 12-week Traction baby benefit

  • 2 paid volunteer days per year

  • Extensive flexible work options

  • Continued learning opportunities

Are you ready to join one of North America's fastest-growing Salesforce consulting companies? Click apply below to begin your new journey. 

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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